Welcome to the Facemask Camera Family! 🎉
Congratulations! You're not just a customer—you're a pioneer. You're holding one of the very first Version 2.0 Facemask Cameras ever built, and you're about to capture angles no one has ever seen before.
You're an Early Adopter (And That's Incredible)
By being among the first to trust this technology, you're helping shape the future of sports media. Your feedback, your game footage, your experience—it all matters. This isn't a finished product sitting on a shelf; this is pre-production technology in your hands, and you get to be part of making it perfect.
We built this camera for moments that matter. For the quarterback scanning the field. For the receiver fighting for the catch. For the linebacker reading the play. This is your camera, and your season is going to help define what it becomes.
About Your Camera & Case
The Case: Built for Contact
Your camera is housed in a 3D-printed polycarbonate case specifically engineered to withstand helmet-to-helmet impacts and survive the intensity of full-contact football. This isn't a toy. This isn't fragile. This case was designed for the game—the real game—where collisions happen and players go full speed.
You can suit up, strap in, and play with confidence knowing your camera is built to take the hit.
Why 3D Printing? (For Now)
We're using 3D printing for this initial run because it allows us to iterate quickly, test designs, and get cameras into your hands right now instead of months from now. It's strong, it's durable, and it works—but we're not stopping here.
What Happens After Your Season?
Here's the exciting part: when your season wraps up, you'll return your camera to us. Don't worry—you're getting it back, and it's going to be even better.
Here's what we'll do:
🔄 Case Upgrade
We'll replace your 3D-printed case with a professional, injection-molded polycarbonate case—the final production version. Sleeker, stronger, and built to last for years of seasons.
🔧 Hardware Updates
We'll update the camera board with any improvements, fixes, or enhancements we've developed based on real-world use—including yours.
💡 Your Feedback, Built In
If you suggested a feature, reported an issue, or helped us discover something we needed to fix—your input will be in the camera we send back to you. You're not just testing this; you're building it with us.
Expect a Few Hiccups (And That's Okay)
This is Version 2.0, and it's the first of its kind. You should expect:
- Firmware updates over the coming weeks and months
- Minor bugs or quirks that we'll squash together
- Feature improvements based on how you actually use the camera
We're not hiding from this—we're leaning into it. That's what makes you an early adopter. You're helping us find the edges, test the limits, and make this camera bulletproof for everyone who comes after you.
Check this documentation regularly. We'll keep it updated with tips, troubleshooting, and new features as they roll out.
Your Feedback Is Everything
Your season footage, your experience, your honest thoughts—this is how we make the camera better. If something works great, tell us. If something's frustrating, tell us. If you have an idea, we want to hear it.
Every piece of feedback you send helps us:
- Fix bugs faster
- Add features that matter
- Build a camera that works the way players and coaches actually need it to work
When you get your upgraded camera back after the season, it will reflect the collective input of every early adopter—including you.
You're Part of the Process
We know you paid real money for this camera. You invested in something new, something unproven, and something ambitious. We don't take that lightly.
You're not just buying a camera—you're joining a team. A team that's building the future of player POV, of sports media, of game film. This is bigger than one product. It's about changing how the game is seen, shared, and remembered.
And you're here at the beginning.
We're Here for You—Always
You're never on your own with this camera. If something's confusing, if something's not working, if you just want to share footage or ask a question—reach out. Seriously.
📧 Email Us
💬 Text Us
425.591.5889
We're a small team, and we care about every single camera out there. Don't hesitate. Don't wait. If you need help, we're here.
Next Steps: Read the Docs!
Before you power on the camera, take a few minutes to read through the rest of this documentation. It's short, it's clear, and it will help you get the most out of your camera from day one.
Here's what to read next:
- Using the App with the Camera — Connect to the camera, control recording, and transfer your footage.
- Using the Camera Without the App — Set it and forget it. The camera works standalone if you prefer.
The more you understand how the camera works, the better your footage will be—and the better your feedback will be.
Let's Build This Together
You're an early adopter. A trailblazer. A partner.
Your season is going to produce footage no one has ever captured before. Your feedback is going to shape a product that will be used by thousands of players, teams, and creators in the years to come.
Thank you for being here. Thank you for taking the leap. Let's make something incredible.
Now go out there and capture the game like it's never been seen before. 🏈
Questions? Ideas? Footage to share?
📧 help@facemaskcamera.com
💬 Text: 425.591.5889
We can't wait to see what you create.